Terms And Conditions

Last Updated: 13/03/2025

Welcome to Expensive Travel & Tour Agency Ltd (“we,” “our,” or “us”). By accessing or using our website www.expensivetravellers.com (“the Website”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please refrain from using our Website.

These Terms apply to all users of the Website, including customers, visitors, and others who access or use the Website (“you” or “your”).

Refund Policy Agreement

At Expensive Travel & Tour Agency LTD , we prioritize customer satisfaction and transparency. Below is our refund policy for visa processing, tour packages, and other travel services: 1. Visa Processing Refund We offer a 100% refund if we fail to secure your visa due to our fault. No refund will be issued if the visa is denied due to false information, incomplete documentation, previous visa violations, criminal records, or other applicant-related issues. Processing fees paid to embassies or consulates are non-refundable. 2. Tour Packages & Flight Bookings Cancellation within 30 days before departure: 80% refund. Cancellation within 15–29 days before departure: 50% refund. Cancellation within 14 days or less before departure: No refund. Refunds for airline tickets depend on the airline’s policy and may include cancellation fees. 3. Hotel & Accommodation Refund policies depend on the hotel’s cancellation rules. Some bookings may be non-refundable. Any cancellation fees imposed by the hotel will be deducted from the refund. 4. Travel Insurance & Other Services Travel insurance fees are non-refundable once issued. Any refund request for additional services will be subject to the terms and conditions of the respective service providers. 5. Refund Processing Time Approved refunds will be processed within 10–21 business days through the original payment method. 6. Force Majeure Clause No refunds will be provided for cancellations due to unforeseen circumstances like war, natural disasters, pandemics, or government restrictions. For any refund requests, please contact our customer support team: info@expensivetravellers.com

*. Use of the Website

  • You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Website.
  • You may not misuse the Website by knowingly introducing viruses, trojans, worms, or other harmful or malicious content.
  • You are responsible for ensuring that any information you provide to us is accurate, complete, and up-to-date.

*. Services Provided

  • We offer travel-related services including but not limited to flight bookings, accommodation reservations, tours, and other travel packages (“Services”).
  • By using our Website, you acknowledge that our role is to facilitate the booking of travel-related services and that the actual services provided are governed by the terms and conditions of third-party providers (e.g., airlines, hotels, etc.).

*. Booking Process

  • When you make a booking on our Website, you must provide accurate and complete information, including your full name, contact details, payment information, and any other required details.
  • You are responsible for reviewing all booking details (such as travel dates, destination, and accommodations) before confirming your reservation.
  • Upon booking, you will receive a confirmation email with your booking details. Please review this information carefully, and contact us immediately if any information is incorrect.

*. Payment

  • Payment for bookings made through our Website must be made via the available payment methods. We accept [credit cards, debit cards, PayPal, etc.].
  • All payments are processed securely, and we strive to keep all financial transactions safe.
  • Your payment will be charged when you confirm your booking, and the amount will depend on the services and products selected.

*. Liability

  • Our agency acts solely as an intermediary between you and third-party service providers. We do not guarantee the quality, accuracy, or availability of any travel service.
  • We are not responsible for any delays, cancellations, losses, damages, or expenses caused by factors outside of our control, including but not limited to natural disasters, political unrest, or service disruptions.
  • In the event of a dispute, our liability is limited to the amount paid by you for the specific services provided.

*. Intellectual Property

  • All content on the Website, including text, images, graphics, logos, and trademarks, is the property of Expensive Travel & Tour Agency Ltd or its licensors and is protected by copyright and intellectual property laws.
  • You may not use any content from our Website without our express written permission.

*. Privacy Policy

  • Your use of the Website is also governed by our [Privacy Policy], which can be found Privacy-Policy. Please review this policy to understand how we collect, use, and protect your personal data.

*. Third-Party Websites and Links

  • Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or the accuracy of information on these websites.
  • Access to third-party websites is at your own risk, and you should review their terms and privacy policies before engaging with them.

*. Changes to Terms and Conditions

  • We reserve the right to modify, update, or revise these Terms at any time. Any changes will be effective when posted on this page, and the “Last Updated” date will be updated accordingly.
  • We encourage you to review these Terms periodically for any updates.

*. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Nigeria, and any disputes arising from these Terms shall be resolved in the courts of law.

*. Indemnification

  • You agree to indemnify and hold harmless Expensive Travel & Tour Agency Ltd, its affiliates, partners, and employees from any claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

*. Dispute Resolution

  • In the event of a dispute, we encourage you to contact us directly for resolution. If a resolution cannot be reached, the dispute may be resolved through [arbitration/mediation] in accordance with the laws of Nigeria.

*. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Expensive Travel & Tour Agency Ltd
Our Contact Information:
Email: etraveltourltd@yahoo.com
Phone: +2348060182847
Address:

Head office: No:4 Babatope Bejide Cresent Lekki phase 1,Off Fola Osibo Lagos.

Branch Office:  Building Accessories Plaza,opposite kado Fish Market ,Lifee camp Abuja.

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